Guarantee & Warranty Information

Our Free Guarantee

MyPhoneDied honors a 30 day guarantee on all purchases. We will refund or exchange your phone for free during the first 30 days if you experience any manufacturing defects with the device as long as you:

Don’t lose it

Don’t drop it

Don’t get it wet

In order to receive a refund or exchange, we must receive the device back in the same condition as you received it.

** If you do happen to damage the phone, please do not throw it away! We really want to recycle it for you so that it does not end up in our landfills! Please visit Cellitused.com to receive a quote for the broken device. Unfortunate as it is, it’s best to get some money for your device while saving the environment. WARRANTY: For the first 30 days, send it back to us and get your money back. We do not charge monthly insurance fees, no deductibles, and no warranty cards to fill out. Our guarantee and warranty comes FREE with every phone. If there is a problem with your phone, let us know!

Buying a used cell phone may not be your first choice, but is still an excellent, cheaper, greener choice. Save yourself the money and help preserve our planet!